Draft. The highlighted details aren’t filled in yet, and these documents need a lawyer’s review before EscForms takes real customers.
Terms of Service
These terms are the agreement between you and EscForms. Creating an account means you accept them.
1. Who we are
EscForms is operated by EscForms, of [registered business address], INDIA (“EscForms”, “we”). “You” means the person or business using the service. If you accept these terms for a business, you confirm you’re allowed to bind it.
2. Who can use it
You must be at least 18 and using EscForms for a business or profession. Keep your password, email inbox and passkey devices secure, because they’re how we recognise you. You’re responsible for what happens under your account, and you should tell us straight away if you think someone else has access to it.
3. The service
EscForms gives you a web address for your forms. It receives what visitors submit, checks it for signs of automated spam, stores it, and forwards it to the inbox and any channels you choose.
We work to keep this reliable, but email and the internet involve other companies. We don’t guarantee that every message reaches an inbox, that it avoids a spam folder, that every bot is caught, or that no real person is ever flagged by mistake. Check your dashboard, where every submission is recorded with its delivery status. We don’t currently offer an uptime commitment.
4. Plans and payment
- Starter is free, with 2 active forms and 100 verified submissions a month.
- Pro Agency is $12 a month, with 10,000 verified submissions a month.
- Lifetime Pass is a single $99 payment, with 25,000 verified submissions a month.
Prices are in US dollars and exclude any taxes, which are shown at checkout. Our order process is conducted by our online reseller Dodo Payments, the merchant of record for all our orders. You buy from Dodo Payments, which takes the payment and handles billing, sales tax and refunds, under its Buyer Terms. We never see or store your full card number.
Pro Agency renews automatically. You’re charged when you subscribe and every month after that until you cancel. If we change the price, we’ll email you at least 30 days before it applies, and you can cancel before then.
What “lifetime” means. A Lifetime Pass lasts for as long as EscForms operates the service, not for anyone’s lifetime. It belongs to one account and can’t be transferred. If we ever close the service, we’ll give at least 90 days’ notice so you can export your data.
Cancelling and refunds are covered in our Refunds and Cancellation policy.
5. Monthly limits
When an account reaches its monthly limit, new submissions are still saved in your dashboard, but they aren’t forwarded until the next calendar month or until you upgrade. We email you the first time this happens each month. There are no overage charges.
6. Your forms and your visitors’ data
You own what your forms collect. You give us permission to process it only to provide the service. For this data you’re the one deciding what is collected and why, and we act on your behalf, as set out in our Data Processing Addendum, which forms part of these terms.
That makes you responsible for telling your visitors how their information is used, having a lawful basis to collect it, and answering their requests. You also confirm you’re entitled to send leads to each inbox you set up.
7. Acceptable use
You agree to follow our Acceptable Use policy. We can suspend an endpoint or an account that breaks it, or that puts the service or other people at risk. Where we reasonably can, we’ll tell you first.
8. Our property
EscForms, its software and its branding belong to us. You may use the service while your account is active, but you may not copy it, resell it as your own, or try to take it apart, except where the law allows you to regardless. Other companies’ names are their own trademarks, and using them doesn’t mean they endorse EscForms.
9. Other companies’ services
If you connect Discord or Slack, those companies’ own terms apply to what’s sent to them. We’re not responsible for their services or for what happens to data once it reaches them.
10. Ending the agreement
You can delete your account at any time in Settings, which erases your forms and leads. We may end this agreement with 30 days’ notice, or straight away if you seriously breach these terms. Export anything you need first, because deleted data can’t be recovered.
11. Disclaimers and liability
Except as stated in these terms, the service is provided “as is”, without warranties of any kind, to the extent the law allows.
To the extent the law allows, neither of us is liable to the other for indirect or consequential losses, including lost profits, lost business or missed leads. Our total liability for any claim is limited to the greater of what you paid us in the 12 months before the claim and $100.
Nothing in these terms limits liability that can’t legally be limited, such as for fraud, or removes rights you have under laws that can’t be waived, including consumer protection laws where they apply to you.
12. Indemnity
If someone brings a claim against us because of how you used EscForms, because of what your forms collected, or because you broke these terms, you’ll cover our reasonable costs of dealing with it.
13. Changes to these terms
We may update these terms as the service or the law changes. For anything significant, we’ll email you at least 30 days before it takes effect. If you don’t agree, you can stop using the service and delete your account before then.
14. Governing law
These terms are governed by the laws of INDIA, and the courts of Bathinda, Punjab have jurisdiction. If you’re a consumer, this doesn’t take away the protection of the mandatory laws where you live, or your right to bring a claim there.
15. Contact
Write to us at support@escforms.com or [registered business address].